A LITTLE TECHNOLOGY SHOPPE

Your Email Configuration Letter


Outline

  1. Server Configuration and Login Information
  2. The Virtual Server Manual
  3. Technical Support
  4. Accessing Your Server
  5. Your Domain Name Availability
  6. Using E-mail Aliasing
  7. Setting up a POP Mailbox
  8. Accessing your POP Mailbox With Eudora
  9. Other Questions


Server Configuration and Login Information

The first section of your email configuration letter contains your specific configuration and login information. The information in this section includes server type (and services included), activation date, billing date (which starts at the end of your grace period), server IP address, server password, etc.

One thing to pay particular attention to is the billing information. Incorrect billing information can result in unnecessary delays in processing your server.

A sample server configuration and login information section is shown below:

ACompany.com, LLC

My Company
my@ACompany.com

We are writing in response to your recent request for a virtual server.
Your virtual server configuration information is as follows:

Server Type: Server B - Deluxe Virtual Server

Virtual Server Size: 75 Meg
HTML Service:        YES
E-mail Aliasing:     YES
E-mail POP:          YES
FTP:                 YES
Encryption (SSL):    NO

Date Server Activated: 08/21/96
First Billing Date:   08/22/96

Virtual Server IP address: 204.212.248.148
Login Name:                ACompany
Login Password:            MyCompany

Domain Name:   ACompany.COM
Domain status: WAITING ON INTERNIC

 Setup Fee:                        $35.00
 Digital Certificate (Encryption): $0
                                   -----------------
 Total setup cost:                 $35

 Monthly rental fee (retail):      $90
 Encryption (SSL):                 $0
 Additional Hard Drive Space:      $0
 Invoice Billing Fee:              $0 
 One Month Deposit Required:       YES
                                   -----------------
 Total monthly cost:               $90

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The Virtual Server Manual

In the next 4 to 6 days you will be receiving in the mail a copy of the virtual server operations manual. The manual will describe in detail the operation and maintenance or your virtual server.

A Little Technology Shoppe, LLC has also made an HTML version of the Virtual Server manual online on your Virtual Server! To access the online manual point your browser to the following URL- http://YOURIP/handbook_rs.pdf

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Technical Support

Many of the common questions customers ask are answered on the A FAQ page. If you have questions not addressed here or in the manual, you can send e-mail to:

support@littletechshoppe.com

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Accessing Your Server

To access your server you must establish a TELNET session with either:

     <Login.alts.net>
     (if your DNS registration has not been processed)

                 or

     www.<DNS_NAME>.com
     (if your DNS registration is complete)

Log in using the name and password listed above. The computer will automatically place you in the root directory of the virtual server. The virtual server's default web page information can be found in the file:

usr/local/etc/httpd/htdocs/index.html.

Your server includes access to many popular UNIX editors including pico, vi, emacs. You can also edit your web page information on your PC and upload the file via a FTP session.

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Your Domain Name Availability

If the Domain Name requested for your Virtual Server is new, a request has already been sent to Internic to register the domain. You can check on the registration of your domain name by using our whois form. Once Internic has registered your domain, the information will be available using a "whois" query such as can be performed using the form above.

Internic will then release your domain information to the Internet via root server file updates on Monday, Wednesday, and Friday afternoons at about 17:00 Eastern time. This is summarized by the following schedule:

DataBase Additions/Changes made on:     Sun  Mon Tue Wed Thu Fri Sat
  will be included in the                |    |   |   |   |   |   |
Root Server updates on the next:        Mon  Wed Wed Fri Fri Mon Mon

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Using E-mail Aliasing

If your virtual server is configured with E-mail aliasing, you can test your account by setting up webmaster to forward mail from

webmaster@<DNS_NAME>.com

to

<YOUR CURRENT EMAIL ADDRESS>

To do this edit the etc/aliases file and add the following line a to the end of the file:

webmaster: <YOUR CURRENT EMAIL ADDRESS>

You can use one of the many editors available on the server including pico, vi, or emacs. After the file has been edited run the program "vnewaliases" to update the etc/aliases.db file. After an alias is created the mail is not stored on the virtual server but is forwarded to the address given in the alias.

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Setting up a POP Mailbox

To setup an E-mail POP account for a user, log into the server and use the command "vadduser". E-mail user names are up to 8 characters and must start with an alphabetic character. After entering the user name enter the user's password. Passwords and user names are case sensitive and are usually entered lower case. Finally, enter the E-mail user's full name.

The POP server allows the e-mail for the user to reside on the virtual server and is NOT forwarded on to a local ISP mail box. The POP service on the Virtual server allows a company to setup a unique Internet E-mail box for each employee but allowing these same employees to share a single dial up account to a local ISP.

Virtual POP service also allows a company to easily switch ISP's without re configuration of their e-mail client. To remove a POP E-mail account use the command "vrmuser". E-mail POP service is only available on the fully functional Virtual Server.

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Accessing your POP Mailbox With Eudora

To configure Eudora to communicate with the virtual POP server select the Configuration option in the Special pull-down menu. In the Configuration dialog set the fields to the following values once your DNS has been processed:

POP Account: <user>@pop.<DNS_NAME>.com
SMTP Server: smtp.<DNS_NAME>.com
Return Address: <user>@<DNS_NAME>.com

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Other Questions

If you have any further questions about processing your Virtual Server order feel free to contact the Support Department via E-mail:

support@littletechshoppe.com

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